Your Support Team

Our care extends further than just our clinical care. This belief is why we work diligently by providing Benefit Specialists that help you navigate and best plan with your benefits.

Benefit Specialist

Your Benefit Specialist understands how stressful and overwhelming preparing for a transplant can be. Therefore, they are specially trained to investigate and verify transplant benefits and will answer any questions you may have. They will work closely with you and the transplant case manager at your insurance company to assure the entire process runs smoothly. Services provided by your Benefit Specialist

  • Contact your insurance company regarding initial eligibility, coverage and benefits for transplant.
  • Investigate coverage and benefits for donor services on behalf of the donor and patient.
  • Obtain any prior authorizations needed for pre-transplant testing and evaluation.
  • Provide all required documentation necessary for transplant approval.


The Fairfax Stem Cell Transplant Program will work with most major insurance carriers including Medicaid and Medicare. Once the process starts and pre-insurance benefits are verified, you will be provided additional information detailing specific transplant benefits and coverages. Any insurance or billing questions should be directed to the Benefit Specialist.

Benefit Specialist

8503 Arlington Blvd. Suite 400
Fairfax, VA 22031
P (703) 754-8371
F (703) 754-8375

Hours of Operation

8:30 a.m. to 5:00 p.m.
Monday through Friday except on major holidays